1. Data Collection
We collect only the data necessary to provide and improve our services, including:
- Account Information: When you register, we collect your name, email address, and other information you provide.
- Usage Data: Information about your interactions with the platform, such as pages visited and features used.
- Cookies: Necessary cookies to ensure the platform functions correctly, and optional cookies for analytics.
2. Cookies and Analytics
We use necessary cookies to enable essential platform features.
We use Umami Analytics to gather anonymized usage statistics and improve the platform. Analytics cookies can be disabled via the cookie banner.
No third-party trackers or advertising cookies are used.
3. Data Storage and Processing
All data is stored in compliance with the General Data Protection Regulation (GDPR).
Data is securely stored on Hetzner Cloud infrastructure located in Germany, within the European Union. Our email services are hosted by Namecheap.
4. How We Use Your Data
We use your data to:
- Provide and improve our platform services.
- Facilitate connections between users for tool sharing, accommodations, and group rides.
- Communicate with you about your account and platform updates.
We do not sell or share your personal information with third parties, except as required by law or to protect our rights.
5. Your Rights
As a user, you have the following rights:
- Access and Portability: Request a copy of your personal data.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Consent Management: Adjust your cookie preferences at any time.
To exercise these rights, contact us at support@velomigo.com or adjust the corresponding settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no online system is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your data only as long as necessary to provide our services or comply with legal obligations. Upon account deletion, personal data is permanently removed, except where retention is required by law.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Third-Party Services
We utilize the TomTom API to geocode user addresses, enabling location-based functionalities on the platform. When geocoding occurs, only the address data is sent to TomTom for processing; no personal details, such as your real name, username, or other identifying information, are transmitted.
Our email services are hosted by Namecheap
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated to you directly where possible.
11. Contact Information
For questions or concerns about this Privacy Policy or your data, please contact us at support@velomigo.com.